PhoneIQ | Blog: Salesforce Category

10 min

Maximizing Sales Efficiency with Salesforce Power Dialer: A Game Changer for Teams

In today’s fast-paced sales environment, efficiency is key. Sales teams need tools that not only streamline their workflows but also help them connect with prospects faster and more effectively. Enter the Salesforce Power Dialer — a robust feature that integrates seamlessly with Salesforce and transforms the way sales teams handle outbound calling. In this blog, we'll explore how PhoneIQ’s Salesforce Power Dialer can supercharge your sales productivity, improve your team’s performance, and ultimately drive better results.

Nov 19, 2024

Kory Westerburg

5 min

Dreamforce 2021 - Day 3 Highlights

If you are a fan of Salesforce’s Flow engine, several of the Service Cloud enhancements that have been announced will be exciting to you.

Sep 24, 2021

Tim Bauman

Salesforce

12 min

Dreamforce 2021 – Day 2 Highlights

Day 1 had large doses of musical talent with Metallica, Lionel Ritchie, and Foo Fighters (featuring the Mascots) all performing. Day 2 switched the focus primarily to business leaders from several different industries including Accenture, Deloitte, Mulesoft, Rocket Companies, and Williams-Sonoma.

Sep 23, 2021

Matt Graessle

Salesforce

5 min

Dreamforce 2021 - Day 1 Highlights

Dreamforce is finally here! It is accessible in a truly hybrid form both live in-person and with broadcasted sessions online through Salesforce+. Here are several of the highlights from the perspective of a virtual attendee.

Sep 22, 2021

Tim Bauman

Salesforce

10 min

How to use Salesforce Screen Pop to drastically improve call center performance

Keeping your clients and reps happy shouldn't be a chore. Use these tools to increase your call center performance and customer satisfaction.

Sep 20, 2021

Estelle Nagel

Salesforce

5 min

5 considerations to create an opportunity in Salesforce Lightning

This article discusses best practices for setting up and entering opportunities to ensure that your organization best utilizes the benefits of the inherent Salesforce features.

Sep 17, 2021

Matt Graessle

Salesforce

5 min

5 Steps to Creating a Person Account in Salesforce

The purpose of this article is to walk through a process for deciding if your organization should use Person Accounts and discuss how to make sure the move goes smoothly.

Sep 6, 2021

Matt Graessle