PhoneIQ- QXIP Strategic alliance
2 min
PhoneIQ and QXIP forge a new strategic alliance to deliver reliable and high quality VoIP services on the Salesforce platform.
PhoneIQ, a leader in the UCaaS and CCaaS industry that delivers phone system and contact center technology for the Salesforce platform, is happy to announce a strategic partnership with QXIP, a leader in Voice Technology Development and VoIP capture technologies that enable real time monitoring of phone call quality at scale.
The integration of both platforms enables PhoneIQ to track call quality across both SIP and WebRTC endpoints from one unified dashboard, providing support and operations teams with proactive alerts, big data analytics, granular SIP debugging and more.
“Partnering with QXIP was a no-brainer for us. We’ve used their open source product HOMER for a while and our team loved it,” said Alvaro Vargas, CEO of PhoneIQ. “Establishing a commercial relationship with QXIP not only gave us access to their Hepic product line, but also to their team of exceptional VoIP engineers. Our team is now equipped with the right tools to ensure voice quality at the office or remote, with the ability to quickly pinpoint, diagnose and troubleshoot call quality across our global voice network. Hepic and QXIP have eliminated the guesswork and provided data and analytics to back our reports.”
"QXIP is delighted to be the VoIP and RTC monitoring vendor of choice for PhoneIQ and their Engineering Team, welcoming them as valuable members of our rapidly-growing Customer base focused on RTC service and quality assurance. QXIP's monitoring solutions are the wise choice for enterprises and service providers to take VoIP and RTC offerings to the next level by leveraging a capable, collaborative and flexible partner, experienced in serving the gamut spanning from the open-source communities to some of the World's largest Enterprises." stated Anton Chernenko, Business Development Manager at QXIP.
About QXIP:
QXIP {QuickSIP} is an R&D Company specializing in Open-Source and Commercial Voice Technology Development. Their users include large telephony operators and carriers, voip service providers and voice equipment vendors worldwide.
About PhoneIQ:
PhoneIQ is a new breed of cloud based contact center & unified communications software designed and built for companies using Salesforce. Unlike traditional telephony and call center solutions, PhoneIQ is fully integrated with the Salesforce platform, leveraging data within the CRM and AI to radically change the way business communications work. Available on the Salesforce AppExchange, PhoneIQ can be installed and deployed to thousands of users across the globe in minutes.
