Calls
Answers like it belongs there
Natural speech, interruption handling, caller context, and steady coverage when the team is busy or offline.
phoneiq://voice-agent-online
Your phone line,
We build a custom AI voice agent for your business, live on real phone numbers and wired into your CRM, data, texts, email, and scheduling. It answers, reasons, acts, and writes everything back.
01 Live call answered
02 CRM record read
03 Calendar slot booked
04 Follow-up sent
What it does
One agent, wired into everything the call touches
It is not a chatbot stapled to a phone tree. It is a working operator that hears the caller, checks the system, takes the action, and leaves a clean trail.
CRM
Reads and writes the record
Finds the right lead, contact, account, opportunity, or case, then logs notes and outcomes where your team already works.
Data
Looks up the truth mid-call
Uses the data you trust: availability, policy, account state, order details, routing rules, and the small facts that make a call land.
SMS
Carries the thread to text
Sends confirmations, reminders, links, intake questions, and handoff notes without making a human copy the same detail twice.
Email
Writes the follow-up instantly
Turns the conversation into a crisp email, sends the right attachment or next step, and keeps the language on-brand.
Scheduling
Books the real appointment
Checks the calendar, handles preferences, confirms the time, and updates the system before the caller hangs up.
Live call
Books the appointment —
Books the appointment —
and updates everything else.
The caller gets a human-feeling conversation. Your team gets the booked slot, the logged disposition, the text confirmation, and the next task already in place.
CRM Activity logged against the right contact
SMS Confirmation sent before the call ends
Calendar Slot reserved with the correct owner
CallerHi, I'd like to set something up for next week.
PhoneIQ AgentHappy to help. I have Tuesday at 2 or Thursday at 11. Which works better?
CallerThursday at 11.
PhoneIQ AgentBooked for Thursday at 11. I'll text you a confirmation and add the note to your account.
Bespoke setup
Built around the calls you already run
We map the workflow with you, wire the agent into the tools that matter, and tune the call behavior before it ever touches production.
01 · Map
Decode the call path
We learn who calls, why they call, what your team checks, and what a finished call should leave behind.
02 · Connect
Wire the operating stack
CRM, calendar, SMS, email, routing, data sources, and escalation rules become part of the agent's working memory.
03 · Go live
Answer real calls
Your agent runs on your numbers, with live observability and a clear handoff path when a person should step in.
The engine
Realtime speech-to-speech on carrier-grade rails
The agent hears and responds in a single conversational loop, instead of waiting on a brittle transcribe-think-speak chain. That means faster replies, better interruption handling, and calls that feel alive.
+
Realtime Speech in, speech out, one loop.
Grounded Answers from your systems, not guesses.
Telephony Real phone numbers on proven calling infrastructure.
Proof
Production telephony is already in the walls
PhoneIQ has spent more than a decade running real business communications. The AI layer is new; the discipline underneath it is not.
PhoneIQ allowed us to unite all communications under one system, providing a seamless transition to remote work during COVID-19.
10+ years production telephony experience
Salesforce CTI, activity capture, routing, analytics
Global teams, mobile calling, cloud phone operations
PhoneIQ CTI
Already run PhoneIQ for Salesforce? The proven CTI platform is still here.
Voice Agents sit beside PhoneIQ CTI: the established Salesforce phone system and contact center platform for teams that need click-to-dial, routing, recording, analytics, and cloud calling.
// ready when you are
Show us how the phone line works today. We'll map the agent, wire the systems, and put a live beta in front of you.