PhoneIQ | Blog: IT Category

10 min

Why Salesforce is the Clear Choice Over HubSpot (Especially with PhoneIQ Integration)

When it comes to choosing a customer relationship management (CRM) platform, the decision often boils down to two major contenders: Salesforce and HubSpot. While both platforms offer impressive capabilities, Salesforce remains the leader for businesses looking for robust, scalable, and highly customizable solutions—especially when paired with PhoneIQ.

Dec 17, 2024

Kory Westerburg

2 min

5 Strategies to Boost Call Center Revenue Growth in 2023

Call centers are looked at as cost centers; however, they can be revenue generating machines. Done right, call center sales teams should scale revenue while customer success directly correlates to the retention of that revenue. The more sophisticated your call center is, the more you can quantify.

Dec 22, 2022

Stephen Lowisz

2 min

Best practices for SMS texting in business + 10 templates you won't get enough of

Are you looking to generate leads and gain extra business for your organization? SMS texting could be the way to go.

Dec 15, 2022

Estelle Nagel

2 min

7 Virtual PBX Benefits You Can't Afford to Overlook

Have you considered moving to a virtual PBX system? If you haven't, here are seven compelling benefits you'll discover when moving to Virtual PBX.

Dec 14, 2022

Estelle Nagel

2 min

5 Reasons Why You Need a Toll-Free Number (and How to Get One)

Toll-free numbers are completely free and can increase your brand’s value in a number of ways. Here’s what it is, and you can get one.

Dec 13, 2022

Estelle Nagel

2 min

7 Reasons Real Estate Agencies are Using Salesforce for CCaaS

CCaaS manages and tracks the entire customer experience from beginning to end. Here are the 7 reasons Real Estate agencies are using it to support and capture interactions with prospects and clients.

Dec 7, 2022

Stephen Lowisz

2 min

10 Questions to Consider When Selecting Salesforce Call Center Software

Those that run a call center care about efficiency, effectiveness, and efficacy of their reps. It takes the right technology stack to make those goals realistic.

Nov 30, 2022

Stephen Lowisz